Please visit this link and enter the email you used for your purchase to manage your subscription. You will receive an email with a link to access your subscription management page: https://thecraftandteabox.com/a/subscriptions/login

We dispatch all orders weekly on Fridays. Delivery usually takes 1 to 3 weeks, but some customers may receive their boxes within a few days. We strive for prompt delivery and appreciate your patience.

We dispatch all recurring orders within the purchase week.

We strive to respond to all inquiries daily. During high demand, response times may extend up to a week. Thank you for your patience and understanding.

We exclusively offer loose leaf tea for superior quality. For the best brewing experience, we recommend using a tea infuser.

We don't offer refunds because of the non-returnable nature of the products, but if you're not satisfied with your Craft & Tea Box, please contact us so we can improve your experience.

Early subscription cancellations cost $5 per remaining unpaid month in the subscription. This policy helps us maintain financial stability and ensure continuous service. For assistance, please contact us by email.